Refund Policy

Last updated: August 21, 2026

At The USA Move Guide, our products are digital downloads that provide immediate access to guides, toolkits, checklists, worksheets, and other downloadable materials.

Digital Products

Because digital products are delivered electronically and customers receive access to the content after purchase, all sales of digital products are generally final and non-refundable once access to the digital product has been provided or the product has been downloaded, except where a refund is required by applicable law.

We encourage you to review the product description carefully before completing your purchase.

Problems Accessing Your Purchase

If you experience a technical problem that prevents you from accessing or downloading a product you purchased, please contact us. We will make reasonable efforts to resolve the issue and provide access to your purchase.

Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us. We will review the transaction and, where appropriate, refund the duplicate purchase.

Incorrect or Defective Files

If a downloaded file is corrupted, incomplete, or materially different from the product purchased, please contact us so that we can provide a replacement or otherwise resolve the issue.

Bundles

Digital bundles contain multiple downloadable products and are subject to the same refund policy as individual digital products. Once access to the bundle or its included digital products has been provided, the purchase is generally non-refundable except where required by applicable law.

Exceptions Required by Law

Nothing in this Refund Policy limits any refund, cancellation, withdrawal, or other consumer rights that cannot legally be waived or restricted under applicable law.

Contact Us

If you have a problem with your purchase or believe you qualify for an exception under this policy, contact us at:

The USA Move Guide
Email: hello@theusamoveguide.com

Please include your name, email address used for the purchase, and order number so that we can locate your order.